Refunds cannot be issued after funds (including bonuses) have been used in the course of play.
A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction or within thirty (30) days if the User alleges that another person has used the funds.
the alleged transaction or within thirty (30) days if the User alleges that another person (or minor) has accessed his/her Account.
We also reserve the right to refrain from refunding or reversing a transaction until the identity of the User has been properly established. You agree to provide, upon our request, notarized identification or any other identification documents in accordance with the applicable laws of your jurisdiction. If such notarized or certified identification is not provided within thirty (30) days of our request, such refund or reverse transaction will not be made, your Player Account will be closed and you will lose all funds in your Player Account, such decision shall be final, binding and non-appealable.
Player agrees to play all games fairly and shall not influence the outcome of the game in any way. This includes using computers, mathematical equations, betting systems, etc.
The player undertakes to comply with the rules, which he agrees to when registering a game profile.
